IVECO Australia announces dealership award winners
IVECO Australia has announced its highest achieving Dealers at a recent Awards Dinner on the Gold Coast, organised as part of the company’s annual Dealer Conference.
To ensure fair competition allowing Dealerships to compete against similar-sized outlets, competitors were divided into regional and metropolitan award categories, with IVECO allocating points based on a dealership’s performance across several business areas including: sales, service and parts departments, dealership staff participation in training initiatives and feedback from customer care programs.
This year’s competition was again closely fought with honours for Dealer of the Year – Metropolitan, being awarded to Newcastle IVECO, while Dealer of the Year – Regional was taken out by Coffs Harbour IVECO. Both of these facilities are owned and operated by the same dealer group.
The third major award of the evening was the announcement of Daily Dealer of the Year, a recently introduced category open to IVECO’s specialist Daily van and cab chassis dealerships. This accolade was won by Westar Truck Centre in Melbourne.
Andersen Truck and Trailer Repairs, took out the final award category of Dealer of the Year –Parts and Service.
The awards were presented to Newcastle IVECO / Coffs Harbour IVECO Dealer Principal, Alex Reynolds and Westar Truck Centre Dealer Principal, Anthony Long, by IVECO Australia Business Director, Bruce Healy, who thanked the winners for their excellent efforts in selling and supporting the IVECO brand in 2018.
Mr Reynolds who has only been in the Dealer Principal role since April this year, heaped praise on his predecessor.
“It gives me great pleasure in knowing that I have stepped into a fantastic team – the feeling of accepting awards for both regional and metropolitan Dealer of the Year is indescribable,” Mr Reynolds said.
“However I need to pay tribute to former Dealer Principal, Kevin Purcell. Kevin led the performance of both dealerships throughout 2018 to achieve Dealer of the Year.
“To be acknowledged as the best by IVECO at both dealerships in the same year speaks volumes for the dedication and effort of all our staff.”
In receiving Dealer of the Year – Daily, Westar Truck Centre Dealer Principal, Anthony Long, explained that the dealership had commenced with the IVECO franchise in August 2016, was a finalist in 2017 and that he was very pleased to have received the award in 2018.
“As a dealership we are very focused on being successful at everything we do,” Mr Long said.
“We were shortlisted for the award in 2017 and although we didn’t win, the team set its sights on going one better in 2018.
“Our first focus was to develop our presence in the light duty van and cab chassis market in Northern Melbourne; through local marketing, we successfully targeted a range of industries and customers in 2018, but the key to our ongoing success will always be ensuring that we understand and meet our customers’ needs and expectations.
“The award is recognition for the entire team at Westar Truck Centre, Campbellfield. Each department has in some way contributed to the achievement and our sales executive Scott Whiting has been particularly passionate about growing the brand presence within the local area.
“I also believe that the IVECO Daily product has a huge potential to meet the requirements of the light duty truck and LCV markets. These markets will continue to grow and the safety, performance, available options, comfort and quality of the Daily product sees it well placed to increase market share in the future,” Mr Long said.
A special guest at the Gala Dinner and awards ceremony was legendary retired NRL footballer, Billy Slater, who added more colour to the event and provided insight into his stellar playing career across league, NRL and State of Origin.
2018 IVECO Dealer of the year Award Recipients:
Dealer of the Year – Metropolitan: Newcastle Commercial Vehicles
Dealer of the Year – Regional: Coffs Harbour IVECO
Dealer of the Year – Daily: Westar Trucks, Melbourne
Dealer of the Year – Parts and Service: Andersen Truck and Tractor, Goondiwindi
Iveco Australia manufactures and imports commercial vehicles spanning the light, medium and heavy duty truck segments and, under the Iveco Bus brand, buses and coaches. The commercial vehicle range includes on and off-road models beginning with car licence vans, through to prime movers rated at up to 90 tonnes GCM. The ACCO is developed and produced specifically for the Australian market, complement Iveco’s worldwide best sellers such as the Daily, Eurocargo, Trakker and Stralis. Iveco vehicles are ably supported by a dedicated network of over 60 dealerships and service outlets strategically located nationwide, offering aftersales services that include extended warranties, roadside assistance and programmed maintenance contracts.
Iveco’s Australian manufacturing base in Dandenong Victoria, represents a major investment in the local truck and bus industry. Iveco directly employs around 600 people nationwide and thousands more Australians in related industries, from retailing operations to component suppliers.
Iveco Iveco is a brand of CNH Industrial N.V., a World leader in Capital Goods listed on the New York Stock Exchange (NYSE: CNHI) and on the Mercato Telematico Azionario of the Borsa Italiana (MI: CNHI). Iveco designs, manufactures and markets a wide range of light, medium and heavy commercial vehicles, off-road trucks, and vehicles for applications such as off-road missions.
The brand’s wide range of products include the Daily, a vehicle that covers the 3 – 7 ton vehicle weight segment, the Eurocargo from 6 – 18 tons, the Trakker (dedicated to off-road missions) and the Stralis, both over 16 tons. In addition, the Iveco Astra brand builds off-road trucks, rigid and articulated dumpers as well as special vehicles.
Iveco employs close to 21,000 individuals globally. It manages production sites in 7 countries throughout Europe, Asia, Africa, Oceania and Latin America where it produces vehicles featuring the latest advanced technologies. 4,200 sales and service outlets in over 160 countries guarantee technical support wherever an Iveco vehicle is at work.